Third-Party Integrations
Overview
This document provides a comprehensive list of all third-party services integrated into the Wedissimo platform, their purposes, data processing requirements, and implementation considerations.
Payment Processing
Stripe Connect
- Purpose: Primary payment processing platform for marketplace transactions
- Data Processed: Payment information, transaction history, vendor payouts
- Integration Points:
- Customer payment collection
- Commission splitting
- Vendor account connections (Stripe Connect)
- Refund processing
- Payment tokenization for PCI compliance
- Documentation: Stripe Connect Marketplace
- GDPR Compliance: DPA required, EU-US data transfer via Standard Contractual Clauses
Communication Services
Twilio
- Purpose: Multi-channel communication platform
- Data Processed: Phone numbers, message content, delivery status
- Integration Points:
- WhatsApp messaging for booking notifications
- SMS notifications (optional)
- Phone number validation
- Documentation: Twilio WhatsApp Business API
- GDPR Compliance: DPA required, US-based processing with SCCs
SendGrid (Preferred & Current Email Service)
- Purpose: Transactional and marketing email delivery
- Data Processed: Email addresses, email content, engagement metrics
- Integration Points:
- Booking confirmations
- Payment receipts
- Marketing newsletters (with consent)
- System notifications
- Documentation: SendGrid Email API
- GDPR Compliance: Part of Twilio, covered under same DPA
SendLayer (Current Email Service)
- Purpose: Email delivery service for WordPress integration
- Data Processed: Email addresses, email content, delivery analytics
- Integration Points:
- Primary email service for WordPress blog setup
- Connected via WP Mail SMTP plugin
- Asynchronous email sending for WordPress
- Backup email service for different use cases
- Status: Active for WordPress, SendGrid preferred for Laravel due to better email templates
- Documentation: SendLayer Email API
ActiveCampaign
- Purpose: Email marketing automation and CRM
- Data Processed: Contact information, email engagement, behavioral data
- Integration Points:
- Automated email sequences
- Customer segmentation
- Lead nurturing campaigns
- Event-triggered emails
- Contact management and CRM features
- Documentation: ActiveCampaign API
- GDPR Compliance: DPA required, consent management for marketing emails
Social Media & Marketing
Facebook
- Purpose: Social media integration, marketing, and authentication
- Data Processed: User social profiles, engagement data, authentication tokens
- Integration Points:
- Facebook Login (OAuth 2.0) for user authentication
- Single Sign-On (SSO) for quick account creation
- Social sharing features
- Facebook Pixel for analytics (requires consent)
- SSO Implementation: Facebook Login SDK for seamless user onboarding
Instagram
- Purpose: Visual content sharing and vendor portfolio display
- Data Processed: User profiles, media content
- Integration Points:
- Vendor portfolio integration
- Social sharing features
- Instagram API for content display
TrustIndex
- Purpose: Google reviews integration and trust widget display
- Data Processed: Google reviews data, review ratings, customer feedback
- Integration Points:
- Google reviews widget generation
- External review integration as page widget
- Trust scoring and display
- Review data synchronization
- Documentation: TrustIndex Platform
- GDPR Compliance: DPA required for review data processing
Trustpilot
- Purpose: Review platform integration (site presence)
- Data Processed: Customer reviews, ratings
- Integration Points:
- Trustpilot presence and profile
- Review collection platform
- Status: Active site presence
Google Services
Google OAuth / SSO
- Purpose: User authentication and single sign-on
- Data Processed: User profile information, email addresses, authentication tokens
- Integration Points:
- Google Sign-In for user authentication
- Single Sign-On (SSO) for quick account creation
- OAuth 2.0 implementation for secure authentication
- Access to basic profile information (name, email, profile picture)
- Documentation: Google Identity Platform
- GDPR Compliance: Covered under Google Workspace DPA
Google Places API
- Purpose: Location services and venue information
- Data Processed: Location data, venue details
- Integration Points:
- Venue search and autocomplete
- Location validation
- Map display for venues
- Documentation: Google Places API
Google Maps
- Purpose: Map visualization and navigation
- Data Processed: Location data, user interaction with maps
- Integration Points:
- Venue location display
- Direction services
- Interactive map features
Google Meet
- Purpose: Video consultation platform
- Data Processed: Meeting data, participant information, recordings (if enabled)
- Integration Points:
- Vendor-couple consultations
- Meeting scheduling integration
- "Meet Your Supplier" account management
- Fireflies.ai auto-joining for transcription
- GDPR Compliance: Google Workspace DPA required
Fireflies.ai
- Purpose: Meeting transcription and AI-powered meeting insights
- Data Processed: Meeting recordings, transcripts, participant information
- Integration Points:
- Auto-joins Google Meet calls on "Meet Your Supplier" account
- Webhook notifications after transcription completion
- Integration with Google Gemini for transcript processing
- Automated transcript archival and processing
- Documentation: Fireflies.ai API
- GDPR Compliance: DPA required, consent for meeting recording
Google Analytics
- Purpose: Website analytics and user behavior tracking
- Data Processed: Usage data, user behavior, conversion tracking
- Integration Points:
- Website performance monitoring
- User journey tracking
- Conversion optimization
- GDPR Requirements: Cookie consent required, anonymize IP addresses
Google Cloud Platform (GCP)
- Purpose: Cloud infrastructure and services
- Data Processed: All platform data (as infrastructure provider)
- Services Used:
- Cloud Storage (media files)
- Cloud SQL (database)
- Cloud Functions (serverless computing)
- Cloud CDN (content delivery)
- GDPR Compliance: Google Cloud DPA in place
Google Gemini AI
- Purpose: AI-powered features and content processing
- Data Processed: Meeting transcripts, content for analysis, user queries
- Integration Points:
- Fireflies transcript processing and analysis
- Decision mediation scripts on server
- Message archival and transcription processing
- Content recommendations
- Smart search features
- Status: Actively implemented and integrated
Infrastructure & Development Tools
Laravel Ecosystem
- Components:
- Laravel Framework (PHP backend)
- Laravel Sanctum (API authentication)
- Laravel Cashier (Stripe integration)
- Laravel Horizon (Queue management)
- Laravel Echo (WebSocket events)
- Purpose: Backend application framework
Redis
- Purpose: In-memory data store for caching and sessions
- Data Processed: Session data, cache data, queue jobs
- Integration Points:
- Session storage
- Cache layer
- Queue backend for Laravel Horizon
Pusher
- Purpose: Real-time WebSocket communication
- Data Processed: Real-time message data, connection information
- Integration Points:
- Real-time chat features
- Live notifications
- WebSocket broadcasting
Cloudflare
- Purpose: CDN, DDoS protection, and performance optimization
- Data Processed: Traffic data, cached content
- Integration Points:
- Content delivery network
- SSL/TLS termination
- Web application firewall (WAF)
Docker
- Purpose: Container platform for application deployment
- Integration Points: Development and deployment environments
Terraform
- Purpose: Infrastructure as Code (IaC) tool
- Integration Points: GCP infrastructure provisioning
WordPress Ecosystem (Blog Migration Context)
- Purpose: Content management system for blog during migration to Laravel
- Data Processed: Blog content, user interactions, email subscriptions
- Integration Points:
- HivePress plugin for marketplace functionality
- Action Scheduler for asynchronous task queuing
- WP Rocket for page caching and static HTML generation
- Automate Woo for abandoned cart recovery
- PMXC for export functionality
- WP Mail SMTP for email delivery integration with SendLayer
- Status: Active for blog only, migrating all other functionality to Laravel
- Migration Note: WordPress services are temporary during transition to full Laravel implementation
Monitoring & Analytics
Sentry
- Purpose: Error tracking and performance monitoring
- Data Processed: Error logs, performance metrics, user context, application traces
- Integration Points:
- Real-time error tracking and alerting
- Performance monitoring and optimization
- Application debugging and diagnostics
- Issue tracking and resolution
- Documentation: Sentry Documentation
- Status: Actively implemented for monitoring
- GDPR Compliance: DPA required for error and performance data
Datadog (Potential)
- Purpose: Application performance monitoring
- Data Processed: Application metrics, logs, traces
- Status: Mentioned for consideration
New Relic (Potential)
- Purpose: Application performance monitoring
- Data Processed: Application metrics, performance data
- Status: Mentioned for consideration
Consent Management
CookieYes
- Purpose: Cookie consent management and GDPR compliance
- Data Processed: User consent preferences, cookie settings
- Integration Points:
- Cookie banner display
- Consent preference center
- Consent record keeping
- Documentation: CookieYes Documentation
- GDPR Features:
- Automatic cookie scanning
- Granular consent categories
- Consent log maintenance
Search & Discovery
Algolia (Potential)
- Purpose: Search as a Service platform
- Data Processed: Indexed content, search queries
- Status: Mentioned as potential search enhancement
Elasticsearch (Potential)
- Purpose: Search and analytics engine
- Data Processed: Indexed content, search queries
- Status: Alternative to Algolia for search functionality
AI & Machine Learning
ChatGPT (OpenAI)
- Purpose: AI-powered messaging and video call transcript processing
- Data Processed: Customer communications, meeting transcripts, user queries
- Integration Points:
- Enhanced service delivery integration with Gemini
- Video call transcript processing
- AI-powered customer communication features
- Documentation: OpenAI API
- Status: Actively implemented
- GDPR Compliance: DPA required for AI processing of personal data
Data Processing Agreements (DPA) Requirements
Critical DPAs Needed
- Stripe - Payment processing and financial data
- Twilio - Communications and personal data
- Google Workspace - Google Meet and collaboration tools
- Google Cloud Platform - Infrastructure and data storage
- SendGrid - Email communications
- ActiveCampaign - Email marketing and CRM data
- Fireflies.ai - Meeting recordings and transcription data
- ChatGPT (OpenAI) - AI processing of customer communications
- Sentry - Error tracking and performance data
- TrustIndex - Review and customer feedback data
- CookieYes - Consent management
Secondary DPAs (As Implemented)
- Facebook/Meta (for social integrations)
- Trustpilot (for review platform presence)
- SendLayer (for WordPress email delivery)
- Cloudflare (if used for CDN/security)
- Pusher (for real-time features)
- WordPress ecosystem plugins (for blog functionality)
- Any additional monitoring services (Datadog, etc.)
Implementation Priority
Phase 1 - Core Services (Immediate)
- Stripe Connect for payments
- SendGrid/SendLayer for email
- Google Cloud Platform infrastructure
- CookieYes for consent management
Phase 2 - Communication Enhancement
- Twilio WhatsApp integration
- Google Meet for consultations
- Pusher for real-time features
Phase 3 - Analytics & Optimization
- Google Analytics (with consent)
- Google Places/Maps APIs
- Monitoring services (Sentry/Datadog)
Phase 4 - Advanced Features
- AI integrations (Gemini/OpenAI)
- Advanced search (Algolia/Elasticsearch)
- Social media integrations
Security Considerations
API Key Management
- Store all API keys in environment variables
- Use secret management services (Google Secret Manager)
- Implement key rotation policies
- Separate keys for development/staging/production
Data Transfer Security
- Enforce HTTPS for all external API calls
- Implement request signing where supported
- Use webhook signature verification
- Implement rate limiting for API endpoints
Compliance Requirements
- Maintain audit logs for all third-party data transfers
- Implement data minimization (only send required data)
- Ensure right to deletion can be propagated to third parties
- Regular security assessments of third-party integrations
Monitoring & Maintenance
Integration Health Checks
- Implement automated monitoring for each service
- Set up alerts for service disruptions
- Maintain fallback options for critical services
- Regular review of API usage and limits
Documentation Requirements
- Maintain up-to-date integration documentation
- Document data flow for each service
- Keep record of configuration changes
- Regular review of third-party service updates
Cost Management
Usage Monitoring
- Track API usage for metered services
- Set up billing alerts
- Regular review of service utilization
- Optimize API calls to reduce costs
Service Evaluation
- Quarterly review of service effectiveness
- Cost-benefit analysis for each integration
- Consider alternatives for underperforming services
- Negotiate enterprise agreements where applicable